FAQs

If you have a question that isn't answered here, get in touch with us!

Design

  • We typically start with 1–2 initial design concepts based on your input. From there, we refine your preferred direction through revisions until you’re satisfied.

  • We include multiple revision rounds within reason to finalize your design. The goal is to reach a result you’re fully happy with, not to limit creativity artificially.

  • No problem. We can guide the design process based on your colors, identity, and inspiration.

  • We can take inspiration from existing designs, but we create original designs tailored to your club.

  • Yes. You will receive a full digital mockup for approval before production starts.

  • Yes. Full player customization is included.

  • Socks can be customized, but sock customization will incur in additional costs.

  • Yes. Goalkeeper kits can be fully customized and will incur the same price as outfield player kits.

Lead Times

  • Initial concepts are usually delivered within a few days (2-4 business days). Final timing depends on revisions.

  • Production typically takes a few weeks after final design approval and payment (2-4 weeks). Orders placed in January and February may take longer due to national holidays in our parters’ locations.

  • Shipping time usually takes around two weeks; however, depending on you location, this may vary.

Pricing

  • Pricing depends on quantity, design complexity, and product selection.

  • Yes, minimum order quantities may apply depending on the product. We aim to keep MOQs as low as possible.

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  • No. We aim to be transparent—any additional costs (e.g., shipping or samples) will be clearly communicated.

Production, Quality & Fit

  • We primarily use sublimation, which ensures long-lasting colors and high durability.

  • Yes, samples may be available depending on the design, though additional costs and time may apply.

  • We provide size charts to help you choose the right fit, please refer to the Size guide. Fit may vary slightly depending on the product.

  • Yes. You can order different sizes for each player.

  • Yes. We keep your design on file for future orders.

Product Care

  • Wash at low temperatures (30°C), avoid fabric softeners, and air dry when possible.

  • No. Sublimated designs are embedded into the fabric and will not fade or peel.

Other

  • Changes are possible before production starts. Once production begins, modifications are usually not possible.

  • After approval and payment, your order moves into production.

  • We work with multiple production partners and choose the most efficient option based on your location.